Superluminal Stardust installation problem.
Hello
I’m Serdar
I cant install Superluminal Stardust. I don’t know why and just follow the steps you see below. But I can not see it in After Effects. I made a video footage while loading. I can also send the video.
Thanks
This installation is INSANE and frustrating.
I can’t believe in this day and age, I have ti waste an hour trying to install a freaking plugin, there is no support answers nor a video tutorial that I can find, that gives you the step by step. Come, guys… Sending you an email on the weekend and waiting for a reply for days, is not a way to run a business.
Until you guys release a proper installation with the option to choose the selected folder, I stick to the competitors – I rate it #1 creative killer of this year, but definitely a promising plugin I would have loved to use for our Vegas Sphere visuals production.
well you can copy the AEX file into the right folder but than? When i run AE i see the plugin in effects, but when i run it, the AE crashes …every time. Frustrating
It’s not even allowing me to select the destination when i try to install it and i own two licenses pls help
mac M1 system Ventura 13.4.1
No 2024 installation seems to be available and comments say to email for support, I’ve been emailing for over 4 months and not received any response, seems new customers are not a concern & everything seems to be moderated to be added to the forum so there is no way to raise this and get attention for a response.
No response on the forum, email or social media…guess no one really cares or wants to support from this company.